SKINNY WIDTH (1/2") SUSPENDER
If you prefer a wider 1" width strap suspender, you will find them available within the shop.
We know that times have been challenging lately but please reach out in kindness if you have any issues or problems regarding your order. We are kind, don't bite, and LOVE helping our customers! Although we appreciate constructive criticism and honest feedback, please don't assume we can't fix an issue and jump straight to a negative review. Our entire team works very hard to make your wedding and events seamless.
PROCESSING AND SHIPPING TIMES
Because we are a small family-owned business, our processing time is 2-5 business days, not including shipping. This means it can take up to a week to prepare, package and drop your order off at the United States Post Office.
From there, all packages are shipped USPS First Class (estimated 2-5 days domestic) (estimated 7-14 days international) unless you pay to upgrade to a faster USPS priority shipping speed during checkout. Please calculate the processing AND shipping days to see if your package will arrive by your needed date. If you need an order quicker than this time frame you may add the listing "RUSH MY ORDER" to your cart before checking out. This moves your order to an express line in our processing for an extra $10. The link below will take you to it!
https://etsy.me/2xHnb9T
If you would like to see the status or estimated shipping date for your order after it is purchased, refer to your Etsy account. In your account information, you will find all the order information as well as tracking numbers once shipped.
**IMPORTANT** USPS shipping times are estimates (exception is USPS priority 1-2 day). We are not responsible for lost, stolen or delayed mail. It is very rare that packages are lost or stolen however delay's do occasionally happen and are out of our control.
POTENTIAL EXTRA FEES (INTERNATIONAL)
Customers are responsible for paying the additional costs such as duties, taxes, and customs clearance fees. Import charges can vary widely but are most commonly based on the price and type of item, package weight and dimensions, origin country, and the taxes, duties, and fees of the destination country.
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SUSPENDER MEASUREMENTS
SMALL (approx 0-5 years old): minimum length 14” ; maximum length 24 ¾”
LARGE (approx 5-10 years old): minimum length 18” ; maximum length 33”
TEEN (approx 10-18 years old): minimum length 25 ½” ; maximum length 45”
ADULT (approx 18+ years old): minimum length 35” ; maximum length 67”
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HOW TO MEASURE
Please note the ages listed above are approximate. They are listed so that you may obtain an accurate size while measuring. To measure for suspenders, place a string at the middle back of pants, up and across the shoulder, down the side of chest to where the clip will fasten on the front of the pants.
Measurements do not include the clip but the all the suspenders are adjustable! Please message me if you have any questions on size. If you are not able to measure the kiddos, then I would suggest ordering by the size of their shirt and pants but not their age as height and weight can play a part in the size. Highly encouraged: babies younger than 6 months should be measured before ordering.
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EXTRA ITEMS
If you are purchasing for a kiddo under 3, we have leather and suede shoes to complete his outfit. We also have some hair bows!
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VERIFY ADDRESS
Please verify your correct shipping address BEFORE placing you order. We are not responsible for an incorrect address. Orders with incorrect addresses will need to be canceled and resubmitted as we are not able to fulfill the request to change the address after the order has been placed. This is to protect against fraud, buyer/seller shipping protection and is strongly encouraged by Etsy.
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OUT OF STOCK
If a color or size says out of stock, don’t worry! Please check with us as we can update you when we will have more available for purchase.
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RETURNS
If you have any problems with your order, please message me before leaving a negative review. Customer satisfaction and feedback is very important to us.
ALL SALES ARE FINAL unless we have made a mistake by sending you the wrong size or color. Please make sure you measure before ordering and ask any other questions you may want to know. I will be more than happy to answer them! If you are concerned about a color, I encourage you to order a material swatches so you can view and compare colors in person.
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EXCHANGES
Exchanges are considered on a case by case basis. Saying yes to every exchange means slowing down processing times on orders and is difficult and costly for a small business to handle. I do NOT offer exchanges on suede shoes.
Thank you for your business!!
❤️Synthia
